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Holmes & the Stolen Stones Slot Review
I love Sherlock Holmes. And everyone at the moment seems to love Yggdrasil, who churn out imaginative and entertaining hits as regularly and reliably as I miss deadlines.
You can try the free play demo for Holmes & the Stolen Stones on this page before exploring more online slots or comparing UK casinos.
This game puts Holmes firmly in the steampunk genre, with a retro-futurist feel to its animated and very stylish graphics.
The Holmes & the Stolen Stones slot game is also – true to Yggdrasil’s style – packed with sophisticated bonus features. It’s also a progressive jackpot game with five local jackpots: local jackpots are usually networked on a site rather than across numerous sites, so they can get big, but they don’t normally reach the enormous sums that a true networked progressive jackpot can reach.
Holmes will always be with us, and Yggdrasil have done a great job bringing him into the 21st century and into the slots world with this game.
Is it a mystery that you should investigate though?
Let’s have a look in this review!
Play Holmes & the Stolen Stones Slot
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- Big-name slot providers
- Jackpot and themed slots
- Clear game categories
"Familiar games and a straightforward layout appeal to players, and some report successful cashouts. Other accounts describe app failures blocking withdrawals and unanswered support requests. Operator Petfre faced UKGC action in 2026 over customer-interaction failings and in 2025 over technical standards."
Casino details
Casino facts
- Game types
- Roulette, Slots, Blackjack, Baccarat, Bingo
- Providers
-
1x2 Gaming, Barcrest +20 more
- 1x2 Gaming
- Barcrest
- Big Time Gaming
- Blueprint Gaming
- Elk Studios
- Fortune Factory Studios
- Games Global
- Hacksaw Gaming
- IGT
- Inspired Gaming
- Iron Dog Studio
- Light & Wonder
- NetEnt
- Nolimit City
- PearFiction
- play-n-go
- Playtech
- Pragmatic Play
- Realistic Games
- Red Tiger Gaming
- SpinPlay Games
- Yggdrasil Gaming
- Deposit methods
- Apple Pay, Visa debit, Mastercard debit
- Minimum deposit
- £10
- Withdrawals
- Visa and Mastercard debit cards, BACS and Instant Bank Payments. Security checks come before bank processing.
- Withdrawal times
- Security checks can take up to 48 hours. After approval, Visa and Mastercard usually take up to four hours, Instant Bank Payment six hours and BACS three days.
- Withdrawal fees
- No withdrawal fee charged by Betfred.
- UK operator
- Petfre (Gibraltar) Limited
UKGC licence 39544
Player Reviews
Familiar games and a straightforward layout appeal to players, and some report successful cashouts. Other accounts describe app failures blocking withdrawals and unanswered support requests. Operator Petfre faced UKGC action in 2026 over customer-interaction failings and in 2025 over technical standards.
Where problems arise
The UKGC records a 30 June 2026 settlement with Betfred operator Petfre (Gibraltar) Limited: a £900,000 payment for failings in remote customer-interaction controls identified through a 2024 assessment. A separate 2025 technical-standards case brought a £240,000 penalty; the regulator noted self-reporting, immediate remedial action and cooperation in that case. These are operator-level findings, not evidence that a particular customer withdrawal remains unpaid.
This feedback summary draws on Trustpilot, Casinomeister, OLBG and app-store feedback, alongside a Reddit contributor's account.
Games players come back for
The strongest praise is for familiar games and an easy-to-follow layout. A September OLBG reviewer enjoyed the recognisable slots and choice of live dealers, while an App Store player found the app straightforward to navigate. On Casinomeister, a Bristol member named Betfred among their favourites in 2025. A Reddit player also describes withdrawing after a slot session.
When the app gets in the way
Recent Trustpilot casino reviews are more critical, covering unanswered messages and trouble getting help. A September 2026 Google Play reviewer says the app repeatedly failed to open, leaving them unable to play or withdraw winnings despite contacting support. An earlier App Store account also mentions crashes and slow withdrawal checks.
What happened after a complaint
In October 2024, one Casinomeister player said Betfred released their funds after telephone escalation and documents explaining a deposit made with a friend's card. That was a specific third-party payment dispute. A separate February 2026 thread concerns lost Extra Chilli progress following an update; the final posts do not establish a resolution. Helpful outcomes are possible, but the accounts also show how much follow-up some problems require.
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- 6,000+ slots
- Megaways and jackpot choice
- Strong mobile selection
"Players like the game choice and find Genting easy to use, with reports of quick withdrawals. Other accounts describe bonus disputes and difficulty getting account or payment problems resolved through support."
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- Game types
- Roulette, Slots, Blackjack, Baccarat, Bingo
- Total games
- Over 5,000
- Providers
-
Big Time Gaming, Blueprint Gaming +11 more
- Big Time Gaming
- Blueprint Gaming
- Evolution
- Games Global
- NetEnt
- Nolimit City
- play-n-go
- Playtech
- Pragmatic Play
- Quickspin
- Red Tiger Gaming
- Relax Gaming
- Yggdrasil Gaming
- Deposit methods
- Apple Pay, Google Pay, Mastercard debit, PayPal, Skrill, Trustly, Visa debit
- Minimum deposit
- £10
- Withdrawals
- Mastercard debit cards, PayPal, Trustly and Instant Bank Payment, subject to account availability and verification.
- UK operator
- Skill On Net Limited
UK Gambling Commission, account 39326
Player Reviews
Players like the game choice and find Genting easy to use, with reports of quick withdrawals. Other accounts describe bonus disputes and difficulty getting account or payment problems resolved through support.
What players like
A September 2026 UK reviewer praises fast withdrawals. In another promotional exchange, the operator says it made an exception and credited the missing reward.
Where problems arise
A substantial 2025 winnings dispute is also publicly documented. Casino Guru records it as rejected after the ADR decision favoured the casino, with the case closed on 1 July 2025. The recent comments checked do not establish a general current non-payment pattern.
This feedback summary brings together Trustpilot, Casinomeister, WhichBingo and app-store feedback, alongside older AskGamblers reviews.
Easy play and quick payments
Recent Trustpilot players often describe Genting as easy to use, with enough game choice to keep them interested. In September, Clive reported a payout within minutes, while another reviewer praised both depositing and withdrawing. Others enjoyed being able to find their games and get on with playing. The older AskGamblers history also includes happy live-table players, although those accounts belong to the earlier GentingBet service.
The difference when help is needed
The more detailed accounts show where an otherwise straightforward visit can become frustrating. Players in the 21 September 2026 sample described a login loop and a game-balance investigation awaiting an answer at that time. UK App Store reviews add an unfinished-game message blocking a withdrawal and concern about money left in a closed account. Genting replied, but the players did not confirm that those problems were resolved. Three WhichBingo reviews from 2022-23 describe withdrawal waits, document requests and difficulty reaching support.
What the forum history adds
Casinomeister brings two specific older disputes into view: a missing roulette balance in 2023 and a disagreement over the calculation of a rolling loss limit in 2024. Neither thread establishes a repayment or a confirmed breach.
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"Pub Casino customers describe helpful support, quick withdrawals and a good choice of games. Some describe longer waits during verification or manual payment checks, so cashout experiences vary."
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Casino facts
- Game types
- Roulette, Slots, Blackjack, Baccarat, Bingo
- Providers
-
Amatic, Big Time Gaming +22 more
- Amatic
- Big Time Gaming
- Blueprint Gaming
- Booming Games
- Elk Studios
- Evolution
- Eyecon
- Gaming Corps
- Hacksaw Gaming
- IGT
- Inspired Gaming
- Light & Wonder
- Microgaming
- NetEnt
- Nolimit City
- Novomatic
- Peter & Sons
- play-n-go
- Pragmatic Play
- Red Tiger Gaming
- Relax Gaming
- Sneaky Slots
- Stakelogic
- Thunderkick
- Deposit methods
- Apple Pay, PayPal, Skrill, Trustly, Visa debit, Mastercard debit
- Minimum deposit
- £10
- Withdrawals
- Visa and Mastercard debit cards and Trustly. Withdrawals normally return through the deposit method, after approval.
- UK operator
- L&L Europe Ltd
UKGC licence 38758
Player Reviews
Pub Casino customers describe helpful support, quick withdrawals and a good choice of games. Some describe longer waits during verification or manual payment checks, so cashout experiences vary.
What players like
Customers praise game choice and completed withdrawals. In one delayed-payment exchange, Pub says it processed the request following a manual check.
Where problems arise
That explanation is the operator's account, not independent confirmation of when the money arrived. We did not identify a recurring unresolved UK non-payment pattern in the material checked, but the sample is limited and includes invited reviews. It is not evidence that the casino has never had a payment problem.
This feedback summary brings together Trustpilot, Casinomeister, Casino Guru and AskGamblers.
Getting your money
Quick withdrawals are a recurring bright spot. Several Trustpilot reviewers describe payments arriving within minutes or hours, while older Casino Guru accounts mention next-day payments and two bank withdrawals within 48 hours. A Birmingham Casinomeister member added their own experience in January 2026, describing Pub payments on the next working day.
A helping hand and games to explore
Players often appreciate being able to speak to someone who explains what is happening. One Trustpilot reviewer credits an agent with escalating and sorting out a problem; a Casino Guru player describes help with verification. Game choice earns praise across the review sites, and a Casinomeister member included Pub among their favourites in 2025. Older AskGamblers reviews add positive experiences on mobile and with loading games, although one player found searching for a particular title less convenient.
Where things can feel less smooth
Extra document requests and frustrating support exchanges appear too. An October 2024 Casinomeister discussion follows one player's difficulty with verification after changing payment route. The casino representative said the account had subsequently been verified and was withdrawing; the player remained unhappy and did not independently confirm receipt.
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- Visible game RTP details
- Mobile-first slot lobby
"Some reviews describe helpful live chat and an enjoyable game selection, but the small UK sample includes repeated account-access and withdrawal complaints with unconfirmed outcomes. Casino Guru also referred a UK GAMSTOP complaint onward because it could not determine the self-exclusion issue."
Casino details
Casino facts
- Game types
- Roulette, Slots, Blackjack, Baccarat, Bingo
- Providers
-
Evolution, NetEnt +2 more
- Evolution
- NetEnt
- play-n-go
- Pragmatic Play
- Minimum deposit
- £10
- UK operator
- White Hat Gaming Limited
UKGC licence 52894
Player Reviews
Some reviews describe helpful live chat and an enjoyable game selection, but the small UK sample includes repeated account-access and withdrawal complaints with unconfirmed outcomes. Casino Guru also referred a UK GAMSTOP complaint onward because it could not determine the self-exclusion issue.
Where problems arise
UK comments from May and June 2026 describe account closure around a withdrawal or a remaining balance. Other customers report being locked out after depositing or waiting for verification guidance. The exchanges checked do not settle the final account outcomes. It would be premature to describe this as a complaint-free brand or to treat every allegation as proven non-payment.
This feedback summary draws on Trustpilot, LCB, AskGamblers and Casino Guru, including forum accounts and detailed complaint histories.
Enjoyable games and some quick help
The brighter experiences centre on game choice and getting a helpful answer when something goes wrong. One AskGamblers player describes enjoying the games and having withdrawals processed instantly, although they found some chat replies contradictory. A UK LCB contributor also enjoyed playing, but wanted support to respond more promptly. Over on Casino Guru, a player describes a problem being sorted quickly through live chat and says a fuller help section would make it easier to find answers independently.
Account access needs attention
The more worrying pattern is difficulty getting back into an account. Several UK Trustpilot posts from December 2025 describe losing access after depositing, with one player still waiting for specialist help after 48 hours. Another reviewer reports waiting several working days after sending withdrawal documents.
Following the disputes through
An AskGamblers forum contributor describes account closure and a disagreement over winnings, without a public follow-up establishing the outcome. A separate UK GAMSTOP complaint on Casino Guru was referred onward because the site could not determine the exclusion issue. Neither establishes a confirmed repayment.
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"Quick payouts and personal support stand out in favourable reviews; experiences of verification are more mixed. The research also includes an unresolved self-exclusion complaint, which remains an allegation rather than a confirmed regulatory finding."
Casino details
Casino facts
- Game types
- Roulette, Slots, Blackjack, Baccarat, Bingo
- Providers
-
4ThePlayer, Amatic +25 more
- 4ThePlayer
- Amatic
- Big Time Gaming
- Blueprint Gaming
- Booming Games
- Elk Studios
- Evolution
- Eyecon
- Games Global
- Gaming Corps
- Hacksaw Gaming
- IGT
- Inspired Gaming
- Merkur
- Microgaming
- NetEnt
- Nolimit City
- Novomatic
- Peter & Sons
- play-n-go
- Pragmatic Play
- Red Tiger Gaming
- Relax Gaming
- Sneaky Slots
- Spinomenal
- Stakelogic
- Thunderkick
- Minimum deposit
- £10
- UK operator
- L&L Europe Ltd
UKGC licence 38758
Player Reviews
Quick payouts and personal support stand out in favourable reviews; experiences of verification are more mixed. The research also includes an unresolved self-exclusion complaint, which remains an allegation rather than a confirmed regulatory finding.
What players like
A September UK reviewer describes a smooth withdrawal. In a separate fee complaint, the operator says it refunded the deduction after reviewing how support handled the case.
Where problems arise
The more serious issue is a November 2025 GAMSTOP complaint still marked unresolved by AskGamblers when checked. The customer alleges they were allowed to gamble while self-excluded. This is a published complaint, not a confirmed UKGC finding.
This feedback summary combines All British Casino accounts from Casinomeister, Trustpilot, OLBG and other player communities.
Helpful people and memorable cashouts
Friendly support is a recurring strength in recent Trustpilot feedback, with players naming the staff who helped them and praising fast payments. Casinomeister adds detail: two UK members described cashouts arriving within seconds in December 2025. One had first completed financial checks with priority help from the forum representative, so that particularly quick turnaround had extra assistance behind it.
The everyday experience
Older AskGamblers accounts include a withdrawal approved the same evening and clear help with the documents needed for verification. OLBG's player comment adds an easy start using PayPal. LCB feedback also praises the game choice, although it includes frustration with wagering and slot performance. One player described quick support replies but confusing explanations about when verification was complete.
When checks become complicated
Some older accounts describe verification difficulties. Older AskGamblers and LCB accounts describe repeated document requests and confusing explanations. In a Casinomeister discussion from April 2025, a player confirmed payment the next morning after bank checks, while remaining unhappy with the process. A separate June 2026 complaint concerned using a partner's Apple Pay account; the representative offered to investigate, but the thread has no confirmed outcome.
Holmes & the Stolen Stones Slot Q&A
What game provider developed the Holmes and the Stolen Stones slot?
Yggdrasil is the provider of Holmes and the Stolen Stones slot and this company is pretty popular thanks to its creative slots.
When was the Holmes and the Stolen Stones slot released?
This slot was released in 2015 and it features quite exciting features not to mention some jackpots.
What is the Holmes and the Stolen Stones RTP?
Holmes and the Stolen Stones has a bit higher return to player rate (RTP) and stands at 96.80%.
What's the layout?
This slot has a standard reel structure. It features 5 reels, 3 rows, and 20 fixed pay lines. To hit a win you need at least 3 matching symbols on an active pay line starting from left to right.
What theme is used in this slot?
Holmes and the Stolen Stones has a detective theme. It is inspired by the famous detective Sherlock Holmes. In the slot you will find Holmes, Watson, and other detective symbols such as magnifying glass or notebook.
Can I play this game on mobile?
Holmes and the Stolen Stones can be played across all devices including smartphones.
What is the Holmes and the Stolen Stones variance?
This slot has low to medium variance so plenty of smaller wins can be expected during the game.
What is the minimum bet and the top prize?
You can start playing Holmes and the Stolen Stones slot from a minimum of 20p per spin. The top prize in this slot goes up to 10,000 coins.
Are there any free spins and bonus rounds? What other features comes with?
Free Spins Bonus can be triggered with scatters or collecting diamond shard symbols in the ‘pick me’ bonus. The Bonus awards 10 free spins with a 3x multiplier applied to all the wins in the round. ‘Pick me’ bonus awards various cash prizes.
Are there any jackpots?
Holmes and the Stolen Stones has as many as five local progressive jackpots.
Is there anything else that I should know about the Holmes and the Stolen Stones slot?
Keep your fingers crossed to activate the Free Spins Bonus as this is where you can have a shot at winning progressive jackpots. Five shard symbols is all you need to hit one of the five jackpots in this game.
If I like this game, what else should I look at?
If you like detective-themed slot machines then you can also check Playtech’s Sherlock Mystery slot or Murder Mystery by the same provider.
Yggdrasil - The Developer of Holmes & the Stolen Stones Slot
Yggdrasil has an amazing story. The company, who are Swedish by origin, but now very international, was only founded in 2013, but they’re already a gigantic name in the world of online video slots.
Their success lies in the quality of their products. Their games are different and cutting edge: they look different and almost always have unique or innovative game-play elements. With their name coming from Scandinavian folklore – Yggdrasil is the tree of life at the centre of the mythological universe of the Vikings – Yggdrasil has been heavy on games with a Norse or Viking theme.
Yggdrasil games are now everywhere and they win awards pretty much every year, including a shelf-full of EGR awards like the 2016 Slot Provider of the Year gong.
Yggdrasil’s current favourite title in the UK market is Sahara Nights, followed by Aldo’s Journey, their all-time favourite, Vikings Go Berzerk, Blood Moon Wilds, and Jackpot Raiders.
Their next release is due to be Temple Stacks Splitz. This game was released in September 2015.
The Facts and Figures
The theoretical return to player of Holmes and the Stolen Stones is 96.8%. That means that over the life of the game it should return that proportion of the money it takes back to players. This is at the generous end of the current market average. Don’t get too excited by this though, this is a long-term measure and your experience of the game can vary a long way in either direction. The game’s “medium” volatility rating simply means you should expect to encounter wins about as often as you do in other games on the market.
The top single prize is 30,000 coins. Betting runs from 0.2 to 40 coins, which should be 20p to £40 but make sure you’re aware of all the financial settings on the game you’re actually playing.
This game is played on a standard five-by-three grid, with 20 pay-lines and you can enjoy it on any tablet, desktop, or mobile device that supports JavaScript and HTML5.
The Game
Playing Holmes & the Stolen Stones slot is much simpler than you might thing.
Load up the game and you’ll see a very standard control panel.
At the left of the panel, the pay-lines are shown and next to that you select the coin value for your bet. To the right of that, there is the spin, the Autospin and the Max bet control that morphs into a large window that shows the latest information from the game when not in use. A smaller window showing your account details completes the panel to the right.
Look for further controls in the game frame.
Symbols & Payouts
The pay-table opens up with the usual card suits – clubs, diamonds, hearts, and spades from the bottom up.
Then there’s a magnifying glass, a binder full of notes, Watson, and Holmes.
There is also a diamond symbol that awards jackpots.
The scatter is a keyhole.
Holmes & the Stolen Stones Slot Bonuses
The bonus games are a jackpot game, a bonus game, and two free spins rounds.
The jackpots are awarded by the diamond symbol. If you are able to collect five diamonds of the same colour then you will be awarded a jackpot.
The free spins round are triggered via the keyhole symbol.
Three gives you just 10 free spins. Four give you 10 free spins and 1,000 coins. And five awards you 10 free spins and 10,000 coins.
You can also win free spins via shards. Shards are parts of the diamonds that trigger the jackpots. Once you get five shards of the same colour you will win 10 free spins.
All wins in all free spins games come with a three-times multiplier.
Another keyhole symbol triggers the bonus game. This is a prize pick game with cash prizes of parts of diamonds to be found.
You win three goes at this with three symbols. Four symbols give you four goas and 1,000 coins. And five symbols give you five goes and 10,000 coins.
The Verdict
We kind of gave away our verdict in the opening line of this Holmes & the Stolen Stones slot review. We love Yggdrasil games because they look fantastic and play beautifully. Even after over four years, Holmes & the Stolen Stones slot still looks beautifully designed. It might be quite the current fashion – which is more minimalist – but you can easily see how much love and skill has been loaded into this game.
And then you start to play. The game is great. It’s generous and there’s a big variety of bonus games that offer genuine thrills and the potential to win some really big prizes. Progressives, even if they are local rather than internet-wide, always come with the tantalizing possibility of some really big wins.
This is a mystery well worth solving and a case we certainly think you should accept. Are there any drawbacks? Nothing that we can see, unless complex games put you off, but – as with all Yggdrasil games – the instructions and extras here are top quality as well.
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